Offices
Office Cleaning Services
An office is judged every morning on three things: the kitchen sink, whether the bins actually went out, and the handprint on the front door. On most cleaning runs those are the last three items. On ours they are the first.
- Kitchen and washrooms first, not last
- Frequency set by headcount, not by floor area
- Consumables restocked before they run out
- Under and behind desks is on the scope, not implied
What is actually behind the quote
Every line here is documented. Ask, and the paperwork is in your inbox before the first shift rather than after you chase it.
- $20m public liability
- Certificate of currency on request
- Police-checked cleaners
- WWCC where children are on site
- No lock-in contract
- Fixed written price within 24 hours
What do office cleaning services cover?
Office cleaning covers waste removal, kitchen and washroom cleaning and sanitising, vacuuming and mopping of all floors, wiping of clear desk surfaces and meeting rooms, disinfection of touchpoints, and the removal of fingerprints from internal glass and entry doors. Less frequent work — high dusting, air vents, partition glass, carpet extraction and hard-floor programs — is rotated weekly, monthly or quarterly rather than performed every visit.
Clean Best sets office cleaning frequency by headcount and desk density rather than floor area. A team of ten in a quiet suite is usually serviced two or three evenings a week; an office above roughly twenty-five people, or with a busy kitchen and internal washrooms, is usually cleaned nightly.
Clean Best cleans offices in the evening after the last person leaves, and finishes with the floor secured before the first person arrives. The kitchen and the washrooms are cleaned first rather than last, because they are what an office is actually judged on, and the floors are cleaned last so that nothing disturbed above them settles onto them.
- A scope per industryWritten for your venue type, not copied from the last client
- $20m public liabilityCertificate of currency before the first shift
- Sydney and NSW onlyOne depot at Seven Hills. We do not work interstate.
- Written quote in 24 hoursFixed price, no lock-in contract
The detail
Nobody has ever changed cleaning company over the carpet
Office cleaning services are the most commoditised thing in this industry, and it is worth being honest about why: an office is the easiest kind of premises to clean. There is no grease, no clinical risk, no forklift, no child at knee height. It is desks, a kitchen, some washrooms and a floor.
Which is exactly why office cleaning gets lost — not on difficulty, but on priority. The job is easy and the sequence is wrong, and the sequence is everything.
An office is judged on two rooms
Ask any office manager what actually generates a complaint. It is never the flooring. It is the sink with mugs in it that nobody will claim. It is the microwave nobody wipes. It is the fridge that has developed an opinion. It is the washroom out of hand towel at four o’clock on a Friday.
And on the overwhelming majority of cleaning runs, the kitchen and the washrooms are at the bottom of the list — so they get whatever time is left at the end of the shift, which on a bad night is none. Then the office arrives in the morning, sees a sink with a film on it, and quite reasonably concludes that the cleaner did not come.
On our scopes, those two rooms are the first items, not the last. Benches, sink, taps, splashback and cupboard fronts cleaned and disinfected every visit. Fridge exteriors and microwave interiors nightly. Washroom pans, urinals, basins, mirrors and partitions sanitised. And consumables checked and restocked every visit — before they run out, not after somebody has had to walk out of a washroom and go and find someone to tell.
Headcount, not square metres
Cleaning gets quoted by the square metre because square metres are easy to measure over the phone. But a three-hundred-square-metre floor with eight people on it and a three-hundred-square-metre floor with forty are entirely different jobs, and a schedule written for the first will be comprehensively destroyed by the second inside a month.
So we ask different questions. How many people sit on the floor. How many use the kitchen every day. Whether the washrooms are yours or the building’s. Whether you hot-desk, which changes the desk work completely. Then we recommend a frequency — and if you are contemplating fewer nights than the floor genuinely needs, we say so, because a scope that cannot succeed is worse for us than not winning the work.
Desks, and the honest limits
We wipe desk surfaces that are clear, and we dust monitor stands, keyboards, phones and cable trays on a rotation. We do not move paperwork. We do not open drawers. We do not handle personal belongings, and we will not clean under a desk buried in documents — a cleaner who offers to tidy your desk is creating a problem for you rather than solving one.
Offices that want their desks genuinely clean adopt a clear-desk night, once a week. We will build it into the schedule and prompt your team the afternoon before, which is the small piece of coordination that makes the difference between a desk policy that works and one that everybody ignores.
Sequence: the floor is last
Anything you disturb on a desk, a shelf or a monitor stand lands on the floor beneath it. Vacuum first and dust afterwards and you will have cleaned the floor and then re-dirtied it, and by morning it looks like nobody came.
Everything above the floor first. Touchpoints next. Floor last. It is the simplest rule in commercial cleaning and it is broken constantly — because at nine o’clock at night, the floor is the job that feels like finishing.
Call 1300 494 983. We will walk the floor in the evening, with the bins full and the kitchen used, because that is the office we would actually be cleaning.
The difference
What a general cleaner gets wrong in an office
Four failures. None of them are about effort. All of them are about the order the work is done in.
The kitchen and the washrooms cleaned last, in a hurry
They are the two rooms an office is actually judged on, and they are the two rooms at the bottom of most cleaning runs — so they get whatever time is left, which on a bad night is none. Nobody has ever changed cleaner over the carpet.
What we do instead: Kitchen and washrooms are the priority items on our scope, not the last two lines of it. Benches, sink, taps, splashback and fridge exteriors every visit; consumables restocked before they run out.
Quoting by the square metre
A 300m² floor with eight people and a 300m² floor with forty are quoted identically and are completely different jobs. The schedule written for the first is destroyed by the second inside a month, and the cleaner gets blamed for it.
What we do instead: We quote by headcount and desk density: how many people sit on the floor, how many use the kitchen daily, whether the washrooms are yours or the building's, and whether you hot-desk.
Consumables restocked when they run out
Which means the washroom is out of hand towel at four o'clock on a Friday, and somebody senior finds out about it in the least good way. It is a trivial thing that generates a completely disproportionate amount of unhappiness.
What we do instead: Consumables are checked and restocked every visit, before they run out, rather than replaced after somebody has had to report an empty dispenser.
Vacuuming only the open floor
The vacuum goes down the aisles and never under the desks, along the skirtings or behind the pedestals. Those are exactly the places dust actually accumulates, and after a year it is visible the moment somebody moves a desk for a fit-out.
What we do instead: Under and behind desks, along skirtings and in breakout areas is on the scope explicitly, not implied by the word 'vacuum'.
What's included
What we clean in your office
A typical nightly scope, in this order. Yours is written from the walkthrough — this is the shape it usually takes.
- Kitchen FIRST: benchtops, sink, taps, splashback, cupboard fronts, cleaned and disinfected
- Fridge exteriors and handles nightly; microwave interiors; unload the dishwasher if you want it
- Washrooms: pans, urinals, basins, mirrors and partitions sanitised at label contact time
- Check and restock paper, soap and hand towel every visit, before they run out
- Empty desk-side and communal bins and recycling; replace liners; waste to the building bin room
- Wipe clear desk surfaces; dust monitor stands, keyboards, phones and cable trays on rotation
- Meeting rooms: tables, chair bases and arms, whiteboards, remotes and AV touchpoints
- Reception: counter, entry glass, entry mats, visitor seating and the coffee table nobody wipes
- Remove fingerprints from internal glass, partition panels, glass doors and mirrors
- Disinfect touchpoints: door handles, light switches, lift buttons, printer panels, tap sets
- Vacuum all carpet including UNDER and BEHIND desks, along skirtings and in breakout areas
- Mop and spot-clean hard floors in kitchens, washrooms and entry areas — floors last, always
- Rotation: high dusting, air vents, light diffusers, ceiling corners, the tops of screens
- Secure the floor on exit: lights off, doors locked, alarm set, entry and exit logged
Deep carpet extraction, hard-floor stripping and resealing, and external window cleaning are scheduled as periodic programs and quoted separately. We do not perform height-access work. Consumables, where we manage them, are invoiced at cost with the dockets attached and are not marked up.
Access
The order an office gets cleaned in, and why it is not the obvious one
Kitchen and washrooms first. Floors last. It sounds trivial and it is the entire difference between an office that looks cleaned and one that was.
| Area | When we clean it | Why that window |
|---|---|---|
| Kitchen and washrooms | Evening, and cleaned FIRST | They are what the office is judged on in the morning, so they get the time rather than the leftovers. |
| Desks, meeting rooms, reception | Evening, after the last person leaves | Clear desks can be wiped; buried ones cannot. A clear-desk night once a week is what makes this work properly. |
| Floors | Last, after everything above them | Anything disturbed on a desk or a shelf lands on the floor. Cleaning the floor first means cleaning it twice. |
| Day porter (optional) | During business hours | Kitchens, washrooms and reception kept presentable through the day, with cordless equipment and no wet walkways. |
| Carpet extraction, high dusting | Periodic program, out of hours | Carpet needs drying time and high dusting needs the floor clear. Both are scheduled with a date, not squeezed in. |
Pricing
An office is quoted from the headcount, not the floor plan
What drives the work is how many people are on the floor, how hard the kitchen works, and whether the washrooms are yours or the building's. Square metres are the easiest thing to measure and the least useful thing to know.
Small office
Up to roughly twenty desks, one kitchen, and washrooms shared with the building.
- Two or three evening visits a week
- Kitchen and washrooms first, floors last
- Clear desks, bins, entry glass and touchpoints every visit
- One named cleaner who learns your layout and your lock-up
Fixed price, in writing, before anyone starts.
Growing office
Roughly twenty to eighty desks, meeting rooms, breakout space and internal amenities.
- Nightly cleaning, finished before your first arrival
- Consumables checked and restocked every visit, before they run out
- Under and behind desks, skirtings and breakout areas on the scope
- Named supervisor and a written monthly audit against the scope
Fixed price, in writing, before anyone starts.
Multi-floor or day-porter
Several floors, or an office that needs kitchens and washrooms kept presentable through the day.
- Optional day porter with cordless equipment and no wet walkways
- Carpet extraction and hard-floor programs scheduled by area
- One contact, one site register and one consolidated invoice
- Insurance certificates and safety data sheets supplied up front
Fixed price, in writing, before anyone starts.
Free walkthrough of your premises, then a written quote within 24 hours.
How it works
How we take over an office clean
Four steps. The first question we ask is not how big the floor is.
- 1
Ring us and tell us the headcount
Call 1300 494 983. Not the square metres — how many people sit on the floor, how hard the kitchen works, and whether the washrooms are yours or the building's.
- 2
We walk it in the evening
After your team has gone, bins full, kitchen used. That is the office we would be cleaning, and it is the only version worth quoting from.
- 3
A scope with the kitchen at the top
Within 24 hours: one fixed figure and a task list split into nightly, weekly and periodic work — with the two rooms that matter listed first, not last.
- 4
The same cleaner, every night
Inducted on your building access, starting on the agreed date, with a supervisor auditing the floor monthly against the written scope.
FAQ
Office cleaning questions
What office managers ask us before they change cleaners.
What is included in office cleaning services?
Clean Best cleans the kitchen, the washrooms, the floors, the clear desk surfaces, the meeting rooms, the reception and the internal glass, and disinfects the touchpoints. The order of priority matters more than the list: in an office the kitchen and the washrooms decide whether people are happy, and they are the two rooms most often treated as an afterthought at the end of a shift. On our scopes they are first, not last.
How often should an office be cleaned?
Clean Best sets office frequency by headcount and desk density, not by floor area. A team of ten in a quiet suite is usually fine on two or three evenings a week. Above roughly twenty-five people, or in any office with a busy kitchen and internal washrooms, nightly service is what stops the bins and the sink beating you by Thursday. We recommend a frequency at the walkthrough and we will say plainly if you are considering fewer nights than the floor needs.
Do you clean desks and personal items?
Clean Best wipes desk surfaces that have been left clear, and dusts monitor stands, keyboards, phones and cable trays on a rotation. We do not move paperwork, open drawers or handle personal belongings, and we will not clean under a desk buried in documents. Offices that want their desks genuinely clean adopt a clear-desk night once a week; we are happy to build it into the schedule and prompt your team the afternoon before.
When do you clean an office?
In the evening, after the last person leaves, finished and the floor secured before the first person arrives the next morning. Clean Best agrees a window rather than an exact minute, because promising a precise arrival time is a promise nobody keeps. What is fixed is that the work is complete and the office is locked and alarmed before anyone comes in — which is the only thing that actually matters to you.
Can you clean during business hours instead?
Clean Best can run a day porter for kitchens, washrooms and reception, with the full clean still happening after hours. Daytime work needs a different method — cordless vacuums, no wet floors across walkways, nothing strong-smelling near desks — so we scope it that way deliberately rather than sending an evening clean out in daylight and hoping nobody minds the smell of floor cleaner at eleven in the morning.
Who supplies the products and the consumables?
Clean Best cleaners arrive with commercial-grade equipment, HEPA-filtered vacuums and the correct product for each surface, labelled to their safety data sheets. Consumables — paper, soap, hand towel — can be managed by us or left with your existing supplier, whichever you prefer. If we manage them, they are invoiced at cost with the dockets attached and we do not mark them up.
What does office cleaning cost?
Clean Best does not publish a price. An office's cleaning workload follows headcount, desk density, whether the washrooms are yours or the building's, and how hard the kitchen works — not floor area. A three-hundred-square-metre floor with eight people and a three-hundred-square-metre floor with forty are completely different jobs. We walk it in the evening and confirm a fixed figure in writing within 24 hours.
Keep exploring
Other premises we write a dedicated scope for
An office plus a warehouse, or an office plus a clinic? Each gets its own scope, one supervisor, one invoice.
Book office cleaning services that start with the kitchen
Free evening walkthrough with the bins full. Fixed written quote in 24 hours. No lock-in contract. Call 1300 494 983.